HVG – Handels&Vertriebsgenossenschaft družstvo
Májová 23
35002 Cheb

Phone.: +420 354 599 187
E-Mail: [email protected]

VAT number: CZ29103827
TAX number: 29103827

Platform of the EU Commission for online dispute resolution:

We are not obliged to participate in dispute settlement procedure before a consumer arbitration board, but we are willing to do so.

Member of the "Fariness in Retail" initiave. More information:

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Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform ( serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.


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